Effective Date: September 2nd, 2023
Company Name: Go Tours LLC
Website: https://easyexplore.us
Contact Information:
- Address: 84 Park Ln, Frostburg, MD 21532, USA
- Phone: +1 240-708-3316
- Email: [email protected]
At Go Tours LLC, your privacy is important to us. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our services, book trips, or visit our website. By using our website or services, you agree to the collection and use of information as described in this policy.
1. Information We Collect
To provide the best possible experience, we collect both personal and non-personal information. This helps us customize your travel experience, ensure smooth booking processes, and communicate with you effectively.
Personal Information
We collect personal information when you:
- Book a Trip: Full name, contact information (email address and phone number), payment details (credit card information, billing address), travel preferences, and passport/visa details when required.
- Sign Up for Newsletters or Offers: Email address, name, and your preferences for receiving updates and promotional materials.
- Contact Us: Any information you provide via phone, email, or our website’s contact form.
Non-Personal Information
When you visit our website, we may collect non-personal information automatically, including:
- IP Address
- Browser Type
- Device Information
- Referring Website
- Website Usage Data (pages visited, time spent on site, etc.)
This information helps us optimize our website and provide a better user experience.
2. How We Use Your Information
We use the personal and non-personal information we collect for several purposes, including but not limited to:
- Booking and Managing Trips: To process your bookings, manage reservations, and handle payments.
- Communication: To send trip-related information, booking confirmations, itinerary updates, and respond to customer service requests.
- Marketing & Promotional Offers: With your consent, we use your contact details to send promotional materials, newsletters, special offers, and travel tips.
- Improving User Experience: To analyze user behavior on our website, allowing us to improve website design, features, and services.
- Legal Compliance: To comply with applicable legal requirements, protect against fraud, and enforce our terms and conditions.
3. How We Share Your Information
We do not sell your personal information. However, in certain cases, we share your information with trusted third parties to provide the services you’ve requested, such as:
- Travel Service Providers: Airlines, hotels, tour operators, and other suppliers to manage bookings and deliver your travel services.
- Payment Processors: To process your payment securely.
- Third-Party Service Providers: For website hosting, email marketing, analytics, and customer support services.
- Legal Purposes: If required by law, we may disclose your information in response to legal processes or to protect our rights and safety.
We take steps to ensure that these third parties only access your information to perform necessary tasks on our behalf, and they are required to protect your information in accordance with this policy.
4. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience and collect information about how you use our site. Cookies are small text files placed on your device to track usage and preferences.
- Types of Cookies:
- Essential Cookies: These are necessary for the website to function, such as maintaining your session while booking a trip.
- Analytics Cookies: To analyze how visitors use our website and improve functionality.
- Marketing Cookies: To deliver relevant advertisements and promotional messages based on your browsing history.
You can manage your cookie preferences or disable cookies through your browser settings. Please note that disabling cookies may impact your ability to use certain features of our website.
5. Data Security
We take the security of your personal information seriously. We implement a variety of security measures, including encryption and secure storage methods, to protect your data from unauthorized access, alteration, disclosure, or destruction.
We ensure that:
- Payment Information is encrypted and handled securely.
- Access Controls are in place to limit access to sensitive data to authorized personnel only.
Despite our efforts, no security system is completely foolproof, and we cannot guarantee absolute protection. In case of any data breaches, we will notify affected users and relevant authorities as required by law.
6. Your Rights
You have certain rights when it comes to your personal data. These include:
- Access: You have the right to request a copy of the personal data we hold about you.
- Correction: You can request that we correct any inaccuracies in your information.
- Deletion: In certain circumstances, you can request that we delete your personal information from our systems.
- Opt-out: You can opt out of marketing communications at any time by following the unsubscribe instructions in the emails or contacting us directly.
- Data Portability: You may request that your personal data be transferred to another service provider in a structured, commonly used, and machine-readable format.
To exercise these rights, please contact us at [email protected].
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy. This includes retaining data to comply with legal obligations, resolve disputes, and enforce our agreements.
When your data is no longer needed for these purposes, we will securely delete or anonymize it.
8. Third-Party Links
Our website may contain links to third-party websites or services that are not operated or controlled by Go Tours LLC. This Privacy Policy does not apply to these external sites, and we encourage you to review their privacy policies before providing any personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. When we do, we will post the revised policy on our website with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, feel free to contact us:
- Address: 84 Park Ln, Frostburg, MD 21532, USA
- Phone: +1 240-708-3316
- Email: [email protected]